Record 4K video and customize your security experience with this innovative Digital Video Recorder (DVR) from Lorex. Featuring support for Smart Motion Detection, Face Detection, Face Recognition, Active Deterrence, Privacy Masking, and Virtual Fence (Perimeter Protection), this DVR will help you stay-in-the-know and secure your property. It will also fit right in with your smart home thanks to its Smart Home compatibility and voice recognition that gives you hands-free accessibility to add extra convenience to your monitoring. The large security grade hard drive also protects your privacy by keeping your data safe with you and off any costly cloud storage services.
D862 Series Digital Video Recorder
D862A82
SPECIFICATIONS
8
CHANNELS
DVR supports 8 cameras
4K
RESOLUTION
Ultra HD resolution
2TB
HARD DRIVE
Maximum Capacity 1 × 8TB hard drive
Smart Motion Detection
Only be notified of the most important moments with Smart Motion Detection.
Face Detection and Recognition
Perfect for front doors and entranceways, Face Detection and Recognition (available on two channels) will only notify you of motion events when a familiar face has been detected. This prevents motion notifications from people or vehicles simply passing by and not coming towards the camera. You can also easily preview all the different faces that the camera has captured for quick reference on the DVR. You can also review and filter only face detection events in Smart Search.
Person and Vehicle Detection
Smart Person and Vehicle Detection (available on all channels) helps identify more important objects that enter the camera's field of view. Thanks to this innovative feature, you will only get a push notification whenever a person or vehicle is detected on your property. This effectively reduces the number of unwanted false alerts caused by moving branches or animals. Recorded motion alerts can easily be reviewed by using the Smart Search function.
Remote viewing from your mobile with Lorex Home™
This DVR is designed for use with our innovative Lorex Home™ app. Using this app, you can quickly view your security system remotely and control camera features from your smartphone. The app will also send you motion-activated push notifications straight to your phone to keep you connected to your property at all times.
Works With
Smart home compatibility
Get faster access to your security system by connecting it to your other Smart Home devices. Use simple voice commands to activate camera features with Amazon Alexa™ and Google Assistant™. Use it with Chromecast or Firestick to monitor your security camera footage on a larger screen. Or download the Lorex Home app on your Apple TV* to view live video in single or multiple feeds. For more information about current smart home integrations, visit our Smart Home Guide.
*Requires Gen 4 or newer Apple TV with support for App Store
Panic button
Stop events before they happen. An easy-to-use panic button located on the front of the recorder will activate all lights and sirens on your compatible Active Deterrence cameras to deter potential intruders.
Smart Search
Find what you are looking for quickly with Lorex's Smart Search. Select an area of interest and automatically playback any video footage showing scene changes in that area. Ideal for doorways, drive ways, etc.
Privacy Masking
In the event that a camera is facing an area that you do not want recorded, simply activate the privacy masking feature to draw a square around the spot(s) you don't want the camera to record.
Virtual Fence (Perimeter Protection)
Expand the detection range beyond what your cameras can provide. Create a fence line or a specific area and be notified if the line is crossed or the area is breached.1
HEVC / H.265 video compression
This DVR is able to receive HEVC (High Efficiency Video Encoding) or H.265 video compression files. This type of encoding can save up to 40% more space when compared to H.264 Advanced Video Coding.
Reliable security grade hard drive with no hidden storage fees
Included in the DVR is a built-in security-grade hard drive that has been designed to meet the demands of 24/7 surveillance recording. With the possibility of increasing storage space up to 8TB, there is more than enough room to safely store all motion events that only you can access.
Automatic overwrite
You don't have to worry about storage management with this DVR. It is designed to automatically overwrite the oldest data with the newest data when the hard drive becomes full.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We offer worldwide shipping to all countries and regions.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.